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Returns & Exchanges
We offer a 30-day return policy for all Midland products in their original packaging. Items must be in 'like-new' condition with all accessories included.
1
Initiate Request
Log into your Midland account and select 'Return Item' next to your order history to generate a return authorization.
2
Package Securely
Place the device in its original box with all manuals and cables to ensure a full refund.
3
Attach Label
Print the prepaid shipping label provided in your email and secure it to the outside of the shipping carton.
4
Inspection & Refund
Once our technicians verify the device's condition, your refund will be processed to the original payment method within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing