Frequently Asked Questions
Find answers to common questions about our premium electronics.
Do your products come with a warranty?
Yes, all Midland electronics include a standard 12-month manufacturer warranty covering defects in materials and workmanship.
Are the devices compatible with international voltage?
Most of our portable electronics support 100-240V, but we recommend checking the specific product specifications page for confirmation.
How do I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website.
Can I update my firmware through the Midland app?
Yes, our smart devices can be updated wirelessly via the Midland Connect app available on iOS and Android.
Do you offer technical support for setup?
Absolutely. Our technical team is available via live chat and email to assist you with the initial configuration of your devices.
What should I do if my item arrives damaged?
Please contact our support team within 48 hours of delivery with photos of the damage to initiate an immediate replacement.